Shopify platform overhaul.

“Ten Peaks led the development of our CRM platform from the ground up. We came to them with a product spec and a tight runway, and they delivered something we're genuinely proud of. The architecture is clean, the codebase is documented, and it's already scaling to handle volume we didn't anticipate hitting so soon. What made the difference was having direct access to the developers throughout — weekly calls with the people actually writing the code, not account managers. They pushed back when our spec had gaps, proposed better approaches, and were transparent about trade-offs. That kind of honesty is rare. We've already signed them for the next phase.”